In my experience, the 2 most effective tools when managing your staff are:
1. Asking a staff member to repeat your instruction just given to them.
The best way to learn something is to teach it.
When you are teaching it you really need to know and understand the topic.
So when you have given an instruction to one of your staff to do something, ask them to repeat the instruction back to you.
If they were listening to you they should be able to repeat your instruction back to you and it would give you reassurance that what your instructions were clear and interpreted by your staff more or less how you intended.
2. Management from “bottom up” and not “top down”.
Always instruct them to report back to you when they have completed the task.
Try to avoid you following them up. You want to create a team where it’s managed from “bottom up” and not “top down”.
Because as your team grows your effectiveness drops off if you create a group of people that require you to check on them. You also create a “dependency” mentality. This is not productive nor is it scalable.
You want to create an “interdependency relationship” where they are self driven and motivated with good self esteem.
To do this you want them reporting back to you when they have either finished the task or if they have a problem.
Your training of your team will determine whether your life is stress free and everything is under control and productive or whether you are stressed having to check up on everyone.
The stress and workload increases as your staff numbers increase with people of a “dependency mentality”.
Management from “bottom up” allows you to be more productive through scalability.
At Chan & Naylor we have two exciting business opportunities on offer for Accountants:
1) Selling a Parcel of Fees? We’re buying!
Our Joint Venture Partners are on the look-out to buy parcel of fees and support your smooth transition into retirement – you’ll get a fair price and we’ll deal with your clients with the utmost respect.
Firms in these areas are of particular interest to us:
- North Sydney, NSW
- Parramatta, NSW
- Bankstown, NSW
- Pymble, NSW
- Sydney, CBD
2) Want to take your established firm to the next level?
Becoming a Joint Venture Partner in the Chan & Naylor Group means that your Accounting firm receives executive and marketing support to assist you to grow your business and take it to the next level. Learn more about the Joint Venture Partnership Program here.
This is an exclusive invitation to eligible firms only of the right size (minimum $800,000 p.a in fees) and cultural fit.
There are only 7 exclusive locations left to fill and once these are taken we will close the recruitment process and focus on growing these firms:
- Gold Coast
- Sunshine Coast
- Canberra / ACT
Click here to register your interest with Ed Chan.
Non-Executive Chairman & Co-founder, Chan & Naylor.
Disclaimer: This article contains general information; before you make any financial or investment decision you should seek professional advice to take into account your individual objectives, financial situation and individual needs. Click for more detail regarding this disclaimer.